"You know the adage - "If you keep doing the things you've always done, you get the results you've always gotten." That's when I got serious about eHarmony and dedicated to doing exactly the opposite of what I wanted to do, which was slow things down a lot. eHarmony certainly operates in that mode, especially as compared to Match. I had noted that situation to myself earlier, but was now ready to pay attention to changing things up a bit. Seems like it didn't take me too long or talking online with too many guys before I literally found the love of my life, who I will marry in a few months. With all that background between us already, it didn't take long for us to fall in love, and I truly believe one of the reasons was eHarmony's methodologies..." - Traveler1959 on Epinions
"On July 2, 2009, eharmony had a free weekend. I decided to get brave and see who matched. So, I saw some gentlemen who looked rather interesting including one who lived in a neighboring town about 25 minutes from me. He is my very best friend, my confident, my lover, my husband, and every dream that I dared to dream and then some. He is every prayer that I ever dared to pray and millions of unspoken prayers as well and he and I would have never met in a conventional manner. It was only through eHarmony that we met and with that meeting now comes a lifetime of happiness." - sweetcece on Epinions
One of the factors that could help you decide in availing a product or service is by reading customer testimonials. Chemistry.com has received a lot of reviews from customers. Given below are some excerpts of customer reviews for you to read.
Possitive Feedback
"Overall, I would say my experience with Chemistry was pretty good. I don't really care for their push on the coffee dates or their weird affiliation with Starbucks. However, I did like the fact that they sent you 5 matches per day. The matches were a mixed bag but there was enough quantity and variety to find someone I was interested in dating. I can definitely recommend the site." - modernmarvel, a user of epinions.com
"The pro of this site is that the matching system is superb. I feel that most of the matches I received were really good, unlike eHarmony who cannot grasp the concept of matching period. This site also even has a "You might also like" section for matches that were really close. I felt like this site really was able to describe me perfectly and it has a lot of great features. I also felt that it could have matched me if it weren't for really poor business practices" - J, a user of topdatingpicks.com
"Well, first of all, I need to thank them for matching me with my partner. We'd been eyeing each other for weeks on the match.com and yahoo sites but thought 'oh no, he's too this, she's too that' and neither of us made a first move although we'd each dated other people from other sites. Each of us signed up with chemistry when they were just getting started and we went through the testing and match process. We were matched within a few weeks. The chemistry.com screening questions helped me identify some traits and learn about those of potential matches in ways other sites did not." - mehitabel, a user of topdatingpicks.com
Negative Feedback
"I am deeply underwhelmed by Chemistry and will definitely not renew when my subscription runs out. Good thing I searched for promo deals and got three months for the price of one–$50 a month is ridiculous, but $50 for three seemed worth a shot." - joeymoonboots, a user of epinions.com
"No luck here. Seems repetitive in that they just send you anyone, not matched. No responses to emails. Fake profiles galore. Same old same old." - Helen, a user of edatereview.com
eHarmony has been a BBB (Better Business Bureau) accredited business since January 1st of 2001 (see BBB profile here) with a score of A+ (on a scale of A+ to F).
Elements involved in the raised score have included the business' long length of life, the efficiency of responses and resolutions to consumer complaints, etc.
In 2008, eHarmony was a finalist for “Best Customer Service Organization” at the American Business Awards and took home the Gartner & 1 to 1 Silver Award for Customer Service Optimization.
Chemistry.com is a BBB accredited business since 01/31/2006. The Better Business Bureau has determined that Match.com (or Chemistry.com), LLC meets their accreditation standards. These standards include a commitment to make a good faith effort to resolve any consumer complaints. The business has also received a very high rating of A+ from the bureau due to its focus on customer satisfaction. Furthermore, the website has been verified by VeriSign as a valid business. This just shows that Chemistry.com is a highly credible business.
eHarmony itself proudly displays to its affiliates that approximately over 500 marriages happen in the United States per day thanks to their matchmaking services, a statistic derived from a survey completed in 2009 by Harris Interactive®.
Alexa, an online web information company, scores eHarmony's global rank at 2,519 based on daily visitation and pageview statistics gathered over the course of 3 months. This score is updated daily. Based on demographical analytics collected each day, Alexa reports that eHarmony is most frequently visited by childless, single females with some college education.
Chemistry.com is the 9,110th most visited website in the world according to the three-month Alexa traffic rankings. Chemistry.com is located in the US and has a trafic rank of 1,614 in the country which is really great. The site is very popular among the users in the cities of Portland (where it is ranked #633) and Denver (#653). Women age of 45 and above visit the site quite often. (Note that the lower the rank, the more visitors the website has)
According to webstatsdomain.com, Chemistry.com gets 87.2% of its visitors from United States. The website is has an estimated value of $30,556. The site has a excellent Pagerank of 7/10 and has a 32% seo score. Having excellent website popularity is important for social media sites like chemistry.com to ensure a steady flow of active members. The more active members, the more dates you could get.
eHarmony can be found on Facebook via their official page and their app which relocated users to their website but allows logins using Facebook profile login information.
They can also be found on Twitter at @eHarmony where users can tweet for help and other customer service related inquiries. Users may also tweet at @eHarmony_Jack for assistance.
eHarmony's official blog can be found on their website here. This is one of the places the company provides users with advice on dating, relationships and love as written by their selected panel of experts.
Chemistry.com has already millions of users. Yet still, the entity strives to reach out to other people by using other social media networks like Tweeter and Facebook. Chemistry.com has 3,769 followers on Twitter and 705 tweets. It does not have a specific Facebook page. However, Match.com, the partner website of chemistry.com has already accumulated 165,594 likes on Facebook. Chemistry.com also has a Google+ account with has 87 friends. The entity has a blog that contains interesting pictures and article content about relationships and dating.
eHarmony claims to have extensive security measures in place and assures its users that these measures will prevent the loss, misuse and alteration of any stored information.
They use Secure Socket Layer (SSL) and 3DES encryption for the protection of payment transactions, site access and data storage.
eHarmony also provides a public disclaimer advising users that because nothing online is 100% secure, they cannot ensure or warrant the security of transmitted information which has them as the recipient and therefore do not accept laibility for any disclosure of such information that is found unintentional.
According to Google's Safe Browsing diagnostic tool, eHarmony's website is not listed as suspicious and has not hosted or distributed malicious software in the past 90 days. You can view the full test results here.
Chemistry.com is not currently listed as suspicious by Google Safebrowsing. 42 pages of the website were tested over the past 90 days and no malicious software being downloaded and installed without user consent in any of the pages. Suspicious content was never found on the site within the past 90 days.
Norton Safe Web has analyzed chemistry.com for safety and security problems and no computer threats, identity threats, and annoyance factors were found. Additionally, the site can secure private information using a VeriSign SSL Certificate.
When logging onto eHarmony, users are allowed to review thier matches free of charge. In order to take advantage of communication services, a subscription must be purchased (with the exception of during their designated free communication weekends).
eHarmony subscriptions may be purchased or gifted with four levels of membership available:
- 1 month - $59.95/month
- 3 months - $39.95/month billed in 1 installment of $119.85
- 6 months - $29.95/month billed in 1 installment of $179.70
- 12 months - $19.95/month billed in 1 installment of $239.40
You may opt to become either a free member or a premium subscriber at Chemistry.com. If you decide to upgrade to a premium membership, you could choose among the three subscription packages:
- 1 Month: $39.99
- 3 Months: $26.99 a month (for a total of $80.97)
- 6 Months: $20.99 a month (for a total of $125.94)
If you decide to become a premium subscriber, you would have access to the following features that are unavailable in a free membership:
- Communicate at any time with the matches you are interested in
- Email your matches at any time
- Flirt using games
- Discover who wants to connect with you
- Find out who has noticed you
Subscription costs of sites similar to Chemistry.com
- 1-month trial offer (subject to a 6-month renewal) - $5
- 3-month subscription - $59.99 per month
- 6-month subscription - $29.99 per month
- 12-month membership - $29.99 per month
- 1-month $21.99
- 3-month subscription - $12.99 per month
- 6-month subscription - $9.99 per month
- 12-month membership - $7.99 per month
- 1-month membership $29.95.
- 3-month $19.95 per month
- 6-month subscription $14.98 per month
Due to the fact that this is an online matchmaking service, eHarmony does not require the publishing of shipping policies, shipping rates or shipping destinations. All contact is via the website and email notification.
eHarmony does however provide their service in countries worldwide including (but not limited to) the United States, Canada, Brazil, Australia, the United Kingdom, Japan, etc.
Chemistry.com has over 10 million users but still only caters to the United States. If you would want to find a date, head over to Chemistry.com and sign up (though anybody from all over the world could actually join as long as the zip code entered upon initial signup is from the US). You would be required to enter your email address, a user name and your zip code. After the initial signup, you would be required to complete a lengthy personality test to facilitate the matching process of the website. Upon completion, you have the option to avail of a paid membership plan or continue as a free user of the website.
After the free trial has been completed and a subscription level has been selected by the user, eHarmony is willing to accept payment by MasterCard, Visa, American Express, Discover cards or debit cards featuring the Visa or MasterCard logo.
Users may also choose to use PayPal or Bill Me Later, both of which eHarmony considers to be convenient and secure global online payment system methods.
To open a PayPal account, visit www.paypal.com
To open a Bill Me Later account, visit www.billmelater.com
Chemistry.com accepts your payments by credit/debit card. The following credit cards are accepted:
- American Express,
- Discover,
- JCB,
- MasterCard, and
- Visa
If you pay by credit or debt card you will be charged immediately for the subscription package of your choice. Upon expiration of your subscription, Chemistry.com will automatically renew your subscription each month at the low monthly value rate unless you choose a different subscription package or resign your Chemistry subscription prior to that date.
You could also subscribe through phone or pay using online checks. PayPal is not yet accepted.
To obtain a refund, users may cancel their subscriptions anytime prior to midnight of the third business day after the date of purchase. Anytime a subscription is cancelled beyond the three day period or if the subscription charge is on Automatic Renewal, users will not be eligible for a refund.
If users managed to arrange a payment plan for their subscription with eHarmony, cancelling the subscription after the third day will not stop the remaining payments from being charged to the selected payment method but automatic subscription renewal will not take place once the subscription term has been completed.
A member's premium subscription with Chemistry.com will continue indefinitely until cancelled by the member. When a subscriber resigns, the entity will stop billing the subscriber immediately. The subscriber will no longer be billed from the day the subscriber resigns, unless he/she reinstates his/her Chemistry subscription.
Chemistry.com does not pro-rate subscriptions. For examole, if a member who availed of a three month subscription package resigns after his/her first month, the subscription will remain active for the remainder of the initial term. During that time the member is still able to see new matches and use the guided communication tools with active matches.
In order to resign or opt out of the services of Chemistry.com, visit My Account and click on Resign Membership and Remove Profile.
